Conceptions

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BPM has emerged to a complex and extensive subject, nowadays based on theoretical and formal foundations. Therefore it's possible to evaluate proprietary systems and common best practices on neutral considerations.

Contents

Workflow Patterns

As a kind of reusable design objectes, the Workflow Patterns identified and described by the Workflow Patterns Initiative since 1999 are a conceptual and tool independent basis for process technology.

This patterns could be sorted to various perspectives:

Process Mining

Typical questions about real live processes could be [1]:

  • What is the most frequent path for every process model?
  • How is the distribution of all cases over the different paths through the process?
  • How compliant are the cases (i.e. process instances) with the deployed process models? Where are the problems?
  • How frequent is the (non-)compliance?
  • What are the routing probabilities for each split task (XOR or OR split/join points)?
  • What is the average/minimum/maximum throughput time of cases?
  • Which paths take too much time on average? How many cases follow these routings? What are the critical sub-paths for these paths?
  • What is the average service time for each task?
  • How much time was spent between any two tasks in the process model?
  • How are the cases actually being executed?
  • What are the business rules in the process model?
  • Are the rules indeed being obeyed?
  • How many people are involved in a case?
  • What is the communication structure and dependencies among people?
  • How many transfers happen from one role to another role?
  • Who are important people in the communication (the most frequent flow)
  • Who subcontract work to whom?
  • Who work on the same tasks?

BPMN Style Rules

go BPMN_Style

References

  1. Ana Karla Alves de Medeiros, A.J.M.M. (Ton) Weijters (2009). Icon_pdf.gif ProM Framework Tutorial Info_circle.png.
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